FREQUENTLY ASKED QUESTIONS

Yes! You can process both credit cards and ACH EFT memberships through SunLync. We have two highly secure direct gateway integrations, giving you options.

Yes, SunLync will send time to your beds through the software and allows you to view equipment statuses at all times.

No, pricing is per salon and you can have as many POS workstations at each location as you like!

No, you will have a dedicated project manager that will train you on how to setup and use the software based on your business model in 6 remote training sessions.

Yes, we have standard data conversion tools for a number of software types. We will convert your customers, their active services, and transaction history into SunLync for you.

No, you must have a Windows operating system.

The salon(s) will use the Offline Utility (which uses a local copy of data, including your customers and their active services), so that you can still process transactions and send time to the beds. When your connection is restored, the transactions are automatically uploaded into SunLync.

Yes, you can set up security templates within the software, and associate them with the employees. This allows you to empower your staff to do their jobs effectively while limiting access to sensitive areas of the software.

Yes! You can use biometrics for customer verification AND you can search for customers by their fingerprint. You can also use biometrics for employee security.

Yes! As long as you have an internet connection you can do anything that you would at the salon from the privacy of your own home or while on vacation.